Resort Rules & Regulations

 

 

Members' Corner - Resort Rules & Regulations

Reservation for "Made Available Resorts" resorts can be requested as far as 6 months prior to travel date.
Status of availability will not be advised immediately. Member Services will get back to member within 1 week from the request on the availability.
Confirmation is subject to availability.
An admin fee of MYR60 per request (where applicable) is chargeable to the member upon confirmation.
Admin fee to be paid within 3 days from request date to avoid auto cancellation.
Admin fee is not refundable in the event of cancellation or change of travel dates.
Admin fee may be review from time to time.
Booking Confirmation Slip will only be issued to members upon receiving the payment.
Cancellation has to be made latest 7 days prior to travel date failing which entitlements (points / days) will be forfeited. Some resorts required cancellation to be done latest 30 days prior to travel date. Please refer to note.
A duly Authorise Confirmation Slip must be produced upon check in by members or quest.
Some resorts offer airport transfer services and this service is chargeable by the resort. Please arrange airport transfer 14 days prior to travel date.
A refundable security deposit shall be required from members or guest upon check in and it varies according to each resort.
The check-in and check-out time differs from resort to resort. Kindly adhered to the resort's rules & regulations. Resorts might charge late check-out fees for those who choose to leave later than the stipulated check-out time.
All goods & services enjoyed by members or guest e.g. F&B will have to be settled by the member or guest during their stay.
In the event of loss, breakage or damage to property, members or guests will be charged accordingly and payments will be collected from members or guests by the management or operator of the resort.
Members or guests are required to abide by the Rules & Regulations of each individual resort.
"Made Available Resorts" may be changed or may not be available from time to time.
Facilities highlighted in each resort are either available in the resort, within walking distance or within a short drive. Some facilities offered are seasonal.
Unit Amenities highlighted are as per information furnished by each respective resorts and are subject to change without prior notice.
All information is correct at print time. Cares are taken to ensure that all information is correct, however if there is any inaccuracy, Leisure Holidays are not to be held liable for it.

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